Customer Relations Advisor (Costain Group)
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“Costain Group plc is an officially registered A-rated Sponsor under the UK Home Office Register of Licensed Sponsors (Worker - Skilled Worker Route)”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview
Position: Customer Relations Advisor
Employer: Costain Group (Costain Group plc)
Requisition Ref: 103033
Work Arrangement: HYBRID
Employment Type: Full-Time
Project & Infrastructure Scope
CMDP+ is looking to strengthen their team with a Customer Relations Advisor. Based at Whitfield, Kent, you will be responsible for managing the relationship between the project and external and internal stakeholders including members of the public and the local community affected by the construction scheme, the client and any additional interested parties.
Costain delivers complex smart infrastructure solutions across the UK's core sectors: Transportation (National Highways, Network Rail), Water (Thames Water, United Utilities AMP8 frameworks), Energy Transition, and Defence. As part of this collaborative delivery team, you will contribute directly to high-impact capital delivery frameworks.
Core Responsibilities & Impact
- Lead and coordinate technical, operational, or commercial delivery packages to required quality, safety, and regulatory benchmarks.
- Interface effectively with client stakeholders, multidisciplinary design consultants, and supply chain partners.
- Ensure full compliance with CDM regulations, statutory guidelines, carbon reduction targets, and digital engineering standards.
- Drive innovative engineering solutions, risk mitigation, and continuous performance improvement across project milestones.
Qualifications & Professional Competencies
- Relevant degree or professional qualification in Engineering, Construction Management, Quantity Surveying, or Project Management.
- Proven experience in UK capital infrastructure, civil engineering, major highways, rail, or water framework environments.
- Strong analytical problem-solving, stakeholder communication, and team leadership capabilities.
- Commitment to safety leadership, collaborative working, and sustainable engineering practice.
Compensation & Employee Benefits Guidance
Estimated Remuneration: GBP £32,000 - £45,000 per annum (commensurate with skills and experience)
- Comprehensive Costain Group benefits package including company matched pension contribution, private healthcare options, employee share purchase plan, life assurance, flexible working arrangements, and full professional chartership mentorship.
Official Application Method
Direct ATS Link: Apply directly via the official Costain Group Oracle Cloud Careers Portal requisition page: [Customer Relations Advisor on Costain Careers](https://iahime.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/103033)
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