Freelance Customer Service Officer
Standard baseline compensation
Verified employer route
Global Hub
100% direct official career link
“PRISM+ Verified Licensed Visa Sponsor (US)”
Find More Opportunities With AI Smart Match
Match your profile against 12,000+ verified visa sponsorship roles across UK, USA, Australia, and Canada.
Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Freelance Customer Service Officer at PRISM+
Location Guidelines: Philippines · Workplace: 🌐 Remote
PRISM+ is a fast-growing consumer electronics company based in Singapore, known for its high-quality TVs and monitors. We are currently seeking a Customer Service Officer Offshore to join our dynamic team. This role offers the flexibility of working remotely from anywhere in the world.
As a Customer Service Officer Offshore, you will be responsible for providing exceptional support to our customers located in Singapore. You will assist them with inquiries, troubleshooting, and general support via email, live chat, and phone calls. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.
Responsibilities
- Respond to customer inquiries and provide accurate information and assistance
- Troubleshoot and resolve customer issues related to our products
- Ensure timely and effective communication with customers
- Collaborate with internal teams to address customer concerns and provide feedback for improvements
- Maintain thorough knowledge of our products, promotions, and company policies
Requirements
- Fluent in both English (Both written and speaking)
- Previous experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to multitask and work well under pressure
- Attention to detail and problem-solving skills
- Proficient in using customer service software and tools
- Reliable internet connection and appropriate work-from-home setup
- Data Entry and Management
- Social Media Moderation is a plus.
Annual Bonus
Paid leaves (Annual, Medical, and Birthday)
Salary may increase after 3 and 6 months! (Depending on performance)
Freelancing job, hence, a permanent work-from-home set up.
Great work culture!
Originally posted on Himalayas
How to Apply: Click "Apply for this Job" to be redirected directly to PRISM+'s official application form.
Verified Sponsor Job — VIP Only
This role is on the verified Official Register of Licensed Sponsors. Unlock the full description, salary package, and direct application link.
🔒 One-time payment via Razorpay. No auto-renewals. Instant unlock.
Start Your Application
Job Overview
AI Career Intelligence Match
Discover adjacent roles and verified visa-sponsored positions matching your background.
Similar Verified Sponsor Vacancies
Explore other roles offering visa sponsorship in United States