Partner Success Manager
Standard baseline compensation
Verified employer route
Sydney
100% direct official career link
“Xero Direct Verified Careers Portal”
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Job Description & Specifications
Official role breakdown, eligibility standards, and core responsibilities
Role Overview
Position: Partner Success Manager
Employer: Xero
Work Arrangement: HYBRID
Visa Framework: Australian Subclass 482 (TSS) / Skills in Demand & 186 ENS Eligible
Company & Culture
Xero is an ANZ cloud-based accounting software platform for small businesses and their advisors with millions of subscribers globally.
Key Responsibilities & Scope
The role & it's impact:As a Partner Success Manager, you will play a vital part in accelerating the growth of our accounting and bookkeeping partners across New Zealand. You’ll act as a trusted advisor, helping firms realise the full value of the Xero ecosystem by providing the strategy and education they need to increase their revenue and better support their small business clients. By combatting churn and identifying opportunities for plan upgrades, you will ensure that our partners and their clients have the best technology at their fingertips to make running a beautiful business possible. This team & how they connect:In this full time, permanent role you will join a high-performing team reporting to our Manager of Partner Success, where collaboration is at the heart of everything we do. We work closely with our Partner Consulting teams to deliver a seamless service, sharing insights and feedback to ensure our partners' voices are heard. Initially, you will focus on:Developing and executing territory plans to increase the adoption of Business Edition plans and connected payment services.Planning and hosting events designed to educate partners on the mechanics and benefits of the Xero Partner programme.Deepening online strategies within practices to increase active users and influence the adoption of adjacent products.Using Salesforce to manage relationship health and identify potential risk areas for early mitigation. Where and how you can work:This is a permanen
Candidate Qualifications & Profile
- Proven experience operating within high-impact industry or enterprise environments.
- Relevant degree or recognized professional accreditation in Cloud Accounting & SaaS.
- Strong collaborative problem-solving skills and dedication to technical or operational excellence.
Compensation Guidance (AUD)
Salary Range: AUD $1,05,000 - $1,41,750 / year (commensurate with skills & experience).
- Includes standard Australian statutory superannuation (11.5%+), health & wellness allowances, and professional progression pathways.
Official Application Route
Direct Employer Career Portal: Apply directly at the official Xero careers portal: [Partner Success Manager at Xero](https://jobs.ashbyhq.com/xero/26b7b7cc-6d84-4d2a-97ad-4930a7a2c54c)
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