Shift Manager - London

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture-backed startups. We're assembling the most talent-dense team the logistics industry has ever seenRelay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people, making the online shopping experience seamless and accessible to everyone.THE TEAM• ~110 people, more than half in engineering, product and data• 45+ advanced degrees across computer science, mathematics and operations research• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentationThe OpportunityPlease note: We offer Day and Night Shifts As the Shift Manager at Relay, you can expect to have the following responsibilities Overseeing sortation operations during your shift to ensure targets are metSupporting with recruitment, onboarding, and training of site operativesLeading, motivating, and coaching your team to high performanceEnsuring health & safety standards are upheld and continuously impro